Strategic Services

Creating strategies and programs that deliver solid, sustainable results begins with comprehensive analysis of the healthcare industry, your individual market and your organization. Our iMap360 process takes a complete look at your organization — from every angle — to set the stage for all strategy, culture and marketing efforts. Ten Adams will work with you to assess the dynamics within these critical and synergistic areas, map the findings against your stated objectives and compile the collective intelligence into a report that provides a clear roadmap to greater organizational and competitive effectiveness.

It's a fact that most Americans follow their primary-care physician's advice when selecting secondary and tertiary care providers. Consequently, as hospitals compete for consumer mindshare and "first choice" status, building and maintaining a strong, enthusiastic network of referring and practicing physicians is absolutely essential. Ten Adams can serve as a catalyst for strong and enduring professional relationships by mapping out communication and reciprocal support strategies that will not only attract and retain practitioners, but also transform them into reliable ambassadors.

The same programs and care philosophies that persuade consumers to select one hospital over another also attract the attention of qualified nurses and other clinical professionals. Creating incentives to attract and reward these key staff members and consistently communicating the value that's placed on their expertise and loyalty are major components of ongoing business success. Because many of our own team members have years of experience working within hospital environments, Ten Adams understands the messages that will resonate with your essential professionals and how to deliver those messages with impact.

Meeting the needs of today's demanding and savvy healthcare consumers is tougher than ever before. Ten Adams has a proven track record in the development and implementation of customized "signature" programs that serve to differentiate your organization from other care providers, build your brand image, attract consumers and cement their loyalty.

Today's consumers expect basic healthcare services to be delivered within easy reach of where they live, work and play, in a friendly, engaging and caring manner. This "retail" healthcare component has become a cornerstone of care delivery that's essential for both consumer engagement and revenue generation. Ten Adams can assist your organization in evaluating your delivery systems from a retail perspective, determining which offerings will resonate most strongly with consumers in your market and fine-tuning your processes to ensure optimal results.